2020 e-commerce news was a mixed bag of good and bad for most retailers. At the start of COVID-19 in the US, businesses saw overseas manufacturers shut down and shipping delays interrupt pipelines. e-commerce started to pick up as more people increased online shopping to avoid going out.
This shift caused a lot of brick and mortar stores to go under as e-commerce flourished. Then, this holiday season shipping deadlines and delays proved a challenge for consumers and sellers alike. Tech giants like Google, Amazon, and Facebook released new features, technology, and more to keep up with these changes—adding another challenge to the mix.
Let’s take a look back at the top 2020 e-commerce news and updates, to prepare for what’s to come next in 2021: